Duration: 2 days
On completion of the workshop, learners will be able to:
- Define the importance of and be better able to present a professional presence on the job.
- Demonstrate Improvement in one’s ability to organize, plan, prioritise and self-manage
- Demonstrate improvement in critical communication skills such as listening, asking questions and being aware of body language
- Develop strategies for managing difficult people and situations
- Illustrate techniques for being more assertive and managing your stress