Duration: 1 day
On completion of the workshop, learners will be able to:
- Identify the Peer Review process is
- Describe how employees file grievances and how management should respond
- Define how a facilitator and a panel is chosen
- Describe what is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process
- Illustrate the required responsibilities and powers of a panel
- Demonstrate questioning techniques
- Identify why peer review panels fail and how to avoid those pitfalls
