Employee Dispute Resolution Mediation through Peer Review

Duration:  1 day

On completion of the workshop, learners will be able to:

  • Identify the Peer Review process is
  • Describe how employees file grievances and how management should respond
  • Define how a facilitator and a panel is chosen
  • Describe what is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process
  • Illustrate the required responsibilities and powers of a panel
  • Demonstrate questioning techniques
  • Identify why peer review panels fail and how to avoid those pitfalls
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