Communication Strategies

Duration:  2 days


On completion of the workshop, learners will be able to:

  • Identify common communication problems that may be holding you back
  • Develop skills in asking questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Learn how to firmly stand your ground and make your feelings heard
  • Enhance your ability to handle difficult situations without being manipulated
  • Be aware of the five types of relationships
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