The ABC’s of Supervising Others

Duration:  2 days

On completion of the workshop, learners will be able to:

  • Help clarify roles and responsibilities of the new job
  • Adjust to the new role with confidence and an assurance you can handle the position
  • Develop your communication skills in listening, asking questions, and giving feedback to employees
  • Develop a technique for making sure you give employees instructions that are clear and understood
  • Identify some techniques to deal with employee challenges such as hostility, complaints, and laziness
  • Recognize the importance of being visible and available to employees
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.
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